Thursday, 12 April 2012 18:47
Cell phone use has exploded in recent years. Just a few short years ago talking on the phone in front of someone would be universally viewed as rude. However, people are more tolerant these days. Most salons have lengthy discussions with staff members about not talking or texting when a customer is in their care. Salon owners want 100% of the attention to be on the clients therefore cell phones should not be allowed on the salon floor. Staff phones should be in the back room with ringers turned off. When a staff member has a break they can check their messages or cell phones may be brought to the floor to take pictures of clients.
Salons may never develop a universal standard of social etiquette for smartphones. Smartphones are used to instantly and effectively promote businesses and generate buzz, and that is a feature nobody wants to silence. Just remember in a salon we are on a schedule and to be delayed by a lengthy cell phone call makes the client waiting behind you have to wait longer. As a rule we do not have any problems with cell phone users and salons understand you may have an emergency and need to keep it close at hand.
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